1)
Community in which you are living?
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2) With regard to the move-in process, how satisfied
are you
with the following?
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A) Move-in inspection:
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B) Amenities (i.e. appliances, furnishings):
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C)
Internet service:
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D) Move-in gifts:
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E) Overall cleanliness of the apartment
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F) Initial experience at the property:
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G) Happiness with your choice to live with
Olympus:
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H) Manner in which maintenance issues were resolved:
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If you
would like to provide comments about your experiences above, please do
so in the box below:
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| 3) With
regard to the leasing process, how satisified are you with the
following? |
A) Price/Value of your apartment vs. comparable
apartments in the
area:
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B) Representation of the community/apartment during
the
leasing process:
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C) Overall resident morale at the apartment community:
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D)Overall impression of the
marketing materials
and/or advertising:
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E) I would recommend this community to others:
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F) Website
is easy to use and informative:
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G) The
one
thing you like most about your community:
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H) The
one
thing you would like to see changed at
your community:
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If you
would like to provide comments about your experiences above, please do
so in the box below:
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| 4) How
would you rate management thus far? |
A) Friendliness of the office staff:
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B) Overall leasing process:
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C) Responsiveness of management:
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D) Ease
of contacting when questions or problems
arise:
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E) Willingness
to respond to your needs:
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F) Professionalism
of communication in
notices,
letters, etc:
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G) Courtesy
and respect with which you are treated:
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H) Answers
questions/solves problems in a timely
manner:
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I) Compared to the apartment communities in the area,
this is the best managed:
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If you
would like to provide comments about your experiences above, please do
so in the box below:
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| 5) Tell us about yourself. |
A) If given the choice, what is your preferred method of contact from Olympus Properties?
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B) Do you read the IDS?
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C) Have you seen ads for Olympus Properties in the IDS?
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D) Do you listen to B97?
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E) Have you heard any ads for Olympus Properties on B97?
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F) What is your plan of attack for apartment searching?
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G) What would motivate you to renew your lease?
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6)
Employee Recognition
Olympus Properties values
our residents and our
employees! Is there an employee you wish to recognize for his or her
superior
service or positive attitude? If yes, please indicate his or her name
below. |
First name:
Last name:
Special comments about employee:
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7)
Legal
A) May Olympus
publish your
comments and/or portions thereof in marketing materials?
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8)
Olympus is continually
trying to improve its services to tenants. If there is a service you
think we could improve or add, please tell us about it below:
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9) If you would like to be entered into the drawing to win a $100 Target gift card, please enter your name here:
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